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Terms & Conditions

Urban Islands


Terms & Conditions




VALID IDENTIFICATION IS NEEDED BY ALL GUESTS VISITING THE DAY CLUB.

Every person entering The ZOO Project Ibiza must have a valid form of photographic identification in the form of either a passport or a driving license.
No under 18s are permitted into the venue.
E TICKET TERMS & CONDITIONS

Event tickets are issued subject to the rules and regulations of the club, event organiser or promoter. Full details are available on request.
The club reserves the right to request all ticket holders provide appropriate ID for proof of age purposes.
The ticket is only valid for the specific date purchased, and will need to be shown on entry into the Zoo
Tickets are sold subject to the management’s right to alter or vary the events calendar due to events or circumstances beyond its control without being obliged to refund monies or exchange tickets.

The purchaser represents and warrants that the ticket is purchased for personal use only, and that the ticket may not be resold or offered for resale by anyone. Resale or attempted resale of a ticket is grounds for cancellation of that ticket and the holder may be refused entry to, or ejected from the club, without refund or other compensation.
If an event is rescheduled, ticket holders will be offered tickets to the rescheduled event.
Please note that the ticket price on the events calendar is the advance ticket price and can only be bought up until a day before the event. Entrance paid at the door on the day will be higher than the advance price.
No credit/debit card details will be held once the payment is processed and receipt signed on the day of the booking.
We reserve the right to change the price of any booki ng should any errors have been made on our website or at the time of making a booking with our reservations department. DOOR POLICY


ANYONE UNDER THE AGE OF 18 IS NOT PERMITTED ENTRY INTO THE VENUE.



A VALID PHOTO ID IS REQUIRED AS PROOF OF AGE FOR ALL GUESTS ON ENTRY.
The management reserves the right to refuse admission to and/or eject any person appearing to be intoxicated, under the influence of drugs, or otherwise behaving dangerously or inappropriately. No refunds will be given under these circumstances.
To ensure safety, we reserve the right to conduct security searches of clothing, bags and all other items on entry and exit and reserve the right to confiscate items, which may cause danger or disruption to others.
Please note that cameras and unauthorized video cameras are not permitted at any times.
By entering The Zoo Project, you consent to being photographed or filmed and you consent to resulting materials being used for commercial distribution, publication without payment or copyright.

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  • Contact

    Urban Islands info@urbanislands.co.uk